In this tutorial, I am going to summarise how to fix the “We can’t detect your remote” error on your Fire TV Stick.
This is a common error that can often be fixed with a few simple steps. Keep reading for more information.
Proven Methods to fix Fire TV Stick “We can’t detect your remote” error
If your Fire TV stick cannot detect your remote, you can try the following steps:
The first thing you should do is check the batteries in your remote. If they’re low, simply replace them and see if that fixes the problem.
You must operate your Fire TV Stick remote in close proximity of your TV. Try to move closer for your Fire TV Stick to detect the remote.
Top Tip Remove any obstructions between your remote and TV.
To re-pair your Fire TV Stick, press and hold the remote’s home button for around 10 seconds.
If the remote doesn’t re-pair the first time, you’ll need to repeat this process until your remote & Fire TV Stick are paired together.
Disconnect Bluetooth Devices
If your remote refuses to re-pair with your Fire TV Stick, it could be due to having too many Bluetooth devices connected. Fire TV Stick’s support up to 7 connected devices.
To check how many devices are already connected from the Home Screen, go to Settings and then Remotes & Bluetooth Devices. You can choose which device you wish to unpair by following the onscreen instructions.
You can try force restarting your Fire TV Stick. You can do this by unplugging the power source to your Fire TV Stick and waiting 30 seconds before re-connecting power.
The final option is to resetting your Fire TV Stick remote. You can reset your remote by pressing & holding Left on the directional pad, Menu, and Back buttons at the same time for approx 15 seconds.
Fix Fire TV Stick “We can’t detect your remote” error without a remote
If you can’t find your Fire TV Stick remote, you can still fix the “We can’t detect your remote” error.
Fire TV App
The easiest way to control your Fire TV Stick without a remote is using the Fire TV app on mobile devices. You can quickly reach the settings menu by tapping the cog icon.
Follow our instructions to setup your Fire TV Stick as a new device in the Fire TV app.
adbLink software can be used on Windows, macOS, and Linux computers to fix the “We can’t detect your remote” error on Fire TV Stick.
Follow our instructions for setting up adbLink to fix your Fire TV Stick.
These are some of the most effective ways to fix the “We can’t detect your remote” error on your Fire TV Stick.
To summarise, if your Fire TV stick cannot detect your remote, you can try the following steps: replace batteries, move closer, re-pair, disconnect Bluetooth devices, restart, or reset.
You can also try using the Fire TV app on mobile devices or adbLink software on a computer. If all else fails, you can factory reset your Fire TV Stick.
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